TCA has adopted a policy of separating the relationship (Sales and Marketing, or “front office”) area from the operations (“back office”). This significantly reduces the risk profile to TCA’s clients.
Risk management is an important function of the operations of a financial institution such as a debtors factoring company and is crucial to ensuring the continued sustainability of such an entity.
As TCA essentially takes over a client’s operations on their behalf, detailed marketing and or administration agreements (dependent on a client’s needs) are entered into with the clients detailing the scope of roles and responsibilities.
TCA’s range of services can be refined or adapted to suit the needs of any debtors factoring company operating in SA and SSA:
TCA’s service offering allow its clients to focus on growing their businesses without having to overly concern itself with risk management, excessive staff costs or having to acquire expensive MIS systems;
• TCA’s service include stringent confidentiality mechanisms in order to protect its clients’ intellectual property and competitiveness in the market;
• TCA is the only debtors factoring administration company operating in SA and SSA;
• TCA’s current management and staff have a first-rate understanding of debtors factoring, administration and has combined in excess of a 130 years’ experience. In addition, sourcing management and staff from a diverse range of financial service related companies add a unique quality to credit management and problem solving abilities ;
• The Information Technology used by TCA is of world class quality, is robust and largely under-utilised in terms of scope and expansion.
An assessment of TCA’s existing clients will show common developmental areas of success, namely:
• increased sales;
• increased job creation;
• improved sustainability as a result of mentoring and support using all of TCA’s resources;
• stimulation of better relationships between clients, their debtors and creditors; and greater risk control through the policies and procedures TCA introduced to its clients’ collections and debtor management.
